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Critical Thinking & Problem-Solving Skills for Work Performance

This 2-day program empowers supervisors, executives, and managers to develop advanced critical and creative thinking skills for effective problem-solving. Learn to identify, analyze, and resolve workplace challenges systematically, leading to improved decision-making and productivity.

 

Program Highlights

• Foundation of Critical Thinking:

1. Understand the thought and action process.

2. Learn the importance of analytical, creative, and critical thinking in decision-making.

3. Explore cognitive biases and structured problem-solving frameworks.

 

• Problem Definition & Solution Generation:

1. Master techniques for identifying and defining real problems.

2. Develop creative idea generation and brainstorming skills.

3. Learn to generate and evaluate alternative solutions.

 

• Analytical Tools & Techniques:

1. Apply critical thinking standards and decision-making models.

2. Utilize tools like Root Cause Analysis (RCA), Fishbone Diagram, SCAMPER, and Mind Mapping.

3. Learn the Kipling method.

 

• Practical Application:

1. Engage in experiential learning activities, group discussions, and practical exercises.

2. Apply learned concepts to real-world scenarios.

 

Key Benefits

• Develop a deeper understanding of thinking and action processes.

• Enhance problem-solving competencies and analytical thinking.

• Improve critical and creative thinking modes.

• Effectively identify, analyze, and solve workplace problems.

• Apply structured problem-solving techniques for improved decision-making.

• Increase workplace efficiency and productivity.

 

Who Should Attend

• Supervisors

• Executives

• Managers and Senior Managers 

 

Programme Objectives

• Create depth knowledge in the thinking and action process.

• Develop higher level of problem-solving competency.

• Improve critical and creative thinking mode.

• Inculcate diagnostic and analytical thinking approach.

• Equip themselves with the skills and knowledge to effectively identify, analyze, and solve problems using structured problem-solving and analytical thinking techniques.

• Apply the concepts, tools and techniques to real-world scenarios, leading to improved decision-making, increased efficiency, and improved quality of output and productivity.

 

Click here to download the course outline

 

Click here to register