Introduction to the Training Needs Analysis (TNA)
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This course equips HR and training personnel with the skills to conduct a successful Training Needs Analysis (TNA), covering planning, data collection, and linking to competencies for future training needs.

23
Jul
Penang
1 day, 09:00 AM - 05:00 PM

1 day, 09:00 AM - 05:00 PM

Penang
  • Penang
  • Malaysia
  • RM149.00 excl. SST

Description

Introduction to the Training Needs Analysis (TNA) 

Programme Overview

This teaser program introduces Training Needs Analysis (TNA) through experiential games so that TNA becomes something they have experienced, not just heard about.  

By the end of the seminar, participants will be able to: 

 

  • Understand the purpose and importance of Training Needs Analysis in organisational performance. 

  • Distinguish between a training gap and a non-training performance gap. 

  • Identify the three levels of TNA  

  • Recognise at least five TNA data collection methods and when to apply each. 

  • Apply a basic TNA framework to a realistic workplace scenario.   

Course Outline 

Module 1.  Ice Breaker Game 

Module 2.  The Challenge With Training 

Outcome:  

  • You will be able to articulate the cost of jumping to training without investigation. 

  • Understand why skipping diagnosis leads to the wrong solution. 

Module 3.  Identify Training Gaps 

In teams, you will diagnose a real-world performance problem and map the gaps between where things are now and where they need to be. 

Outcome: You will be able to distinguish a training gap from a process, motivation, or resource gap. 

Module 4.  Introduction to the TNA Framework 

Outcome: You will be able to place any performance gap within the correct TNA level and identify its root cause type. 

Module 5.  The TNA Quest & Data Collection Methods 

Take part in a mystery activity to identify training gaps and TNA data collection methods.  

Outcome:  

  • You will be able to select the right data collection method for a given TNA scenario. 

  • Explore TNA data collection methods through a hands-on mystery activity.  

Closing  MyONE TNA Commitment 

Outcome 

  • You will leave with a written commitment and one specific change to bring back to work. 

One honest reflection. One thing you will do differently when you return to work.

Course Outline

  • What is a TNA?
  • Levels of TNA
  • Differentiating Likes vs Needs
  • The common Process Flow of TNA
  • Deliverables of TNA
  • Planning data collection methodology
  • Linking to Competencies

Programme Objective

The main learning objective of this course is to provide participants with basic knowledge to start establishing and conducting a systematic TNA project in their company.

At the end of the course, participants will be able to:

  • Prepare a plan for the identification of current and future training needs.
  • Select and use information-gathering techniques effectively.

Who Should Enroll?

This course is intended for HR and Training Personnel who manages Learning & Development Portfolio