Gen AI and Prompt Engineering for the Workplace

This 2-day programme introduces professionals to the practical applications of Artificial Intelligence (AI) in the workplace. Participants will develop a solid understanding of fundamental AI concepts and gain hands-on experience using leading AI platforms, including Claude, ChatGPT, Claude, Gemini, and Microsoft Copilot, to support everyday workplace tasks. Through practical exercises and real-world scenarios, participants will learn prompt engineering techniques to improve the quality, accuracy, and efficiency of AI-generated outputs. The programme also explores how AI can be effectively integrated into professional workflows to enhance productivity, streamline operations, and support better decision-making. Throughout the training, emphasis is placed on critical thinking, responsible AI usage, data privacy, and best practices for leveraging AI safely and effectively in the workplace.