This 2-day programme equips new & emerging managers with essential leadership, communication, delegation, conflict resolution, and hybrid team management skills to lead confidently in today’s AI-enabled workplace.
Description
Leading Teams in the AI Driven Hybrid Workplace
Module Overview
The Leading Teams in the AI-Driven Hybrid Workplace programme is a highly practical and experiential 2-day workshop designed to help new and emerging managers successfully transition into confident and effective people leaders by equipping them with essential skills in communication, workplace influence, delegation, accountability, conflict resolution, hybrid team leadership, managing generational differences, and leading in AI-enabled environments.
Through interactive activities, simulations, role-plays, case studies, and reflective discussions, participants will gain practical tools and modern leadership strategies that can be immediately applied in the workplace, enabling them to lead teams with greater confidence, effectiveness, and adaptability in today’s evolving work environment.
Learning Objectives
- Transition effectively from individual contributor to people manager.
- Communicate, delegate, and manage accountability across hybrid and multi-generational teams.
- Handle difficult conversations, conflicts, and feedback with greater confidence and professionalism.
- Build trust, psychological safety, and stronger team engagement.
- Apply practical leadership, emotional intelligence, and adaptability skills in AI driven workplaces.
Who Should Attend?
- Newly promoted managers and supervisors
- Team leaders and assistant managers
- Management trainees and emerging leaders
- Professionals managing hybrid or multi-generational teams
- Employees preparing for leadership and people management roles
Course Outline
DAY 1 – Leading Self & Managing Work
- Module 1: Stepping Into Leadership – The Modern Manager Mindset
- Module 2: Setting Expectations, Boundaries & Accountability
- Module 3: Prioritisation, Productivity & Managing in the AI Era
- Module 4: Delegation, Decision-Making & Hybrid Team Management
DAY 2 – Leading People, Conversations & Culture
- Module 5: Communicating with Confidence Across Generations
- Module 6: Conflict Resolution & Difficult Conversations
- Module 7: Building Trust, Engagement & Psychological Safety
- Module 8: Emotional Intelligence, Resilience & Sustainable Leadership
