AI Automation Certificate for Professionals
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This 3-day advanced course teaches professionals how to build AI-powered automated workflows using n8n Cloud.

8
Dec
Petaling Jaya
3 days, 09:00 AM - 05:00 PM

3 days, 09:00 AM - 05:00 PM

Petaling Jaya
  • Malaysia HR Forum
  • Level 12, Menara PKNS, 17, Jalan Yong Shook Lin
  • Petaling Jaya,
  • Selangor
  • 46050
  • Malaysia
  • RM4,500.00 excl. SST

AI Automation Certificate for Professionals

Module Overview

This 3-day advanced course teaches professionals how to build AI-powered automated workflows using n8n Cloud. Participants will learn to create intelligent agents with RAG, workflow automation, multi-agent orchestration, and integrations with tools like Gmail and Telegram. The course progresses from automated summarisation to advanced chatbot deployment, enabling learners to build AI agents that retrieve information and respond effectively to real-world queries.

Learning Objectives

 

  • Design and deploy AI-powered workflows in n8n Cloud that connect tools, models, and users across multiple channels.
  • Build dynamic agents that retrieve data from internal vector databases, live news feeds, and user profiles—responding based on context, tone, and input complexity.
  • Apply “Vibe Coding” techniques to rapidly prototype, debug, and customise nodes using reasoning-based LLM prompts.
  • Structure and maintain a knowledge base.
  • Configure multi-layer fallback strategies that ensure graceful degradation when content is missing, queries are out of scope, or agent logic fails.
  • Deliver compliant, clear, and non-hallucinated responses that include inline citations, confidence labels, and mandatory disclaimers.
  • Implement concurrent data-aware workflows, such as CRM-integrated agents that personalise messages and escalate when needed.
  • Understand the ethical implications of AI-generated content and the importance of maintaining transparency, disclaimers, and human oversight where applicable.

Pre-requisites

Participants should have basic knowledge of generative AI (or have completed the Generative AI for Daily Work Optimisation programme) and have the following accounts ready: Google, ChatGPT, Claude, and Telegram.

Assessment Criteria

Participants will be assessed on their ability to build and automate a daily market brief, develop a live RAG chatbot with fallback logic, apply workflow design and structured prompting best practices, ensure compliance and safe AI responses, and successfully deliver two end-to-end solutions: a Daily Analyst Brief Automation and a Live RAG Chatbot.

Target Audience

Strategy & operations leads, client engagement teams, analysts, product owners, and cross-functional teams interested in AI workflow automation, knowledge bots, reporting, chatbots, and multi-channel communication.

Course Outline

MODULE 1: Introduction to non-Cloud Platform

MODULE 2: : Vibe Coding Techniques & Best Practices

MODULE 3: Connecting Tools to AI Agents

MODULE 4: Mini Capstone - Daily Analyst Brief

MODULE 5: Memory & RAG Essentials

MODULE 6: Multi-Agent Workflow Setup in n8n

MODULE 7: Multi-Agent Workflow Setup in n8n

MODULE 8: Final Capstone - Deploy & Demo your RAG Chatbot

 

Download the course outline here!

 

Click here to register