Behavioural & Competency Based Interview Skills

This two-day intensive training is designed to equip you with the essential skills and knowledge needed to excel in the management field.

Date
To be announced
Programme Fee
RM2,800 excl. SST
Course Outline

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Overview

Before carrying out an interview, it is crucial for the Hiring Manager/Interviewer to know clearly on the competencies that are required for the position. By matching the required competencies to the candidate’s character, chances of you getting the right hire will increase. By observing the character of a candidate and using the right questions will also help narrow down screening of candidate to the right one. This course will equip you with the knowledge and skills of carrying out behavioural based interview.

Programme Outline

Day 1: Transitioning to Effective Interviewing & Interview Preparation
  • The Transition
  • Understanding Competencies & Personality
  • Preparation Before Interview
Day 2: Conducting Effective Interviews & Post-Interview Evaluation
  • The Interview Process
  • Post Interview Action

Learning Objectives & Outcomes

  1. Understand the fundamentals of competency-based and behavioural interviewing, including different types of competencies and their relevance to job fit.
  2. Apply information from the Manpower Requisition Form to identify appropriate candidate requirements and develop a structured interview approach.
  3. Apply the STAR technique effectively when conducting behavioural-based interview questions and evaluating candidate responses.
  4. Identify and understand different candidate profiles, behaviours, and characteristics to support more effective candidate assessment.
  5. Conduct structured and systematic interviews that enable objective evaluation and selection of candidates based on competencies, behavioural indicators, and overall job fit.

Who Should Attend

  • Recruitment Team
  • Head of Department (HOD’s)
  • Employee who has hiring portfolio

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