HR For Non-HR Managers
Date: 8 - 9 Dec 2026
This 2 days training equips managers with key HR skills, covering talent management, employment…
Overview
This comprehensive programme is designed to equip participants with the essential knowledge, tools, and practical techniques required to identify, analyse, and address training and development needs within their organisations. An effective Training Needs Analysis (TNA) enables organisations to identify competency gaps, align learning initiatives with business objectives, and ensure that training investments deliver meaningful organisational impact. Participants will gain practical insights into conducting effective training needs assessments, identifying performance and competency gaps, and translating findings into relevant learning and development interventions. The programme also provides participants with the knowledge and practical skills required to develop a structured Competency Framework and Competency Matrix tailored to their organisation’s needs. Through practical exercises, discussions, case studies, and workplace-based examples, participants will learn how to define competencies, establish appropriate competency levels, and map competencies against roles and job requirements. By the end of the programme, participants will be better equipped to develop targeted training strategies, strengthen workforce capabilities, and support continuous employee development and organisational performance.
Programme Outline
Day 1: Understanding Competency-Based Workforce Development
- Competency Fundamentals & Framework Design
Day 2: Developing Competency Frameworks & Competency Matrices
- Crafting Competency Framework
- Crafting Competency Matrix
Learning Objectives & Outcomes
- Understand the importance, benefits, and key principles of conducting an effective Training Needs Analysis (TNA).
- Identify and apply appropriate methods and approaches for conducting TNA and gathering relevant data.
- Analyse training and competency gaps based on organisational needs, objectives, and available resources.
- Prioritise identified training needs and develop practical action plans to address key gaps effectively.
- Monitor and evaluate the effectiveness of training interventions to support continuous improvement and organisational performance.
Who Should Attend
- Human Resource Personnel who want to enhance their expertise in learning and development.
- Training Personnel seeking in-depth knowledge of competency frameworks and training needs analysis.
- L&D Personnel aiming to apply structured approaches to organizational learning and development.
